Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, payment information, and vehicle preferences. We also collect information automatically when you use our platform, including log data, usage information, and cookies.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes processing vehicle rentals and financing applications, sending transactional emails and notifications, personalizing your experience, and communicating about products, services, and events.
3. Information Sharing
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, including payment processors, lending partners, and delivery services. All partners are bound by strict data processing agreements.
4. Data Security
We implement industry-standard security measures to protect your information, including 256-bit AES encryption, PCI-DSS Level 1 compliance for payment data, and regular security audits. Your financial data is tokenized and never stored in plaintext.
5. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience. You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at privacy@pierre.auto or through your account settings.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial records are retained for 7 years as required by law. You may request deletion of non-essential data at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and sending an email notification to registered users.
9. Contact
For privacy-related questions, contact our Privacy Team at privacy@pierre.auto or by mail at Pierre's Automotive, Privacy Team, Los Angeles, CA.
Questions? Contact us at privacy@pierre.auto